YES,Our commonly used international couriers include DHL, UPS, FEDEX, TNT and EMS.

The timeliness of international express delivery depends on the chosen shipping channel

Our commonly used international couriers include DHL, UPS, FEDEX, TNT and EMS.

Among them, the timeliness of commercial express delivery is the fastest, DHL basic timeliness in 3-5 days, UPS, FEDEX and TNT basic timeliness in 4-7 days, and postal EMS timeliness is fast and slow, according to different regions, the normal timeliness is 7-15 days, and there are often more than 20 days of time.

Online payment, bank transfer

Yes, shopping on our website is a safe activity. Please look for our website: https://www.gsuniform.com/

The steps to purchase an item on the GSuniform website are as follows:

1. Open the mall website: https://www.GSuniform.com

2. Register an account: If you are using the mall website for the first time, find the option to register or create an account on the page, and fill in the necessary information to register a new account according to the prompts. (Also available for non-members).

3. Browse products: Enter the name or keyword of the product you want to buy on the homepage or in the search bar, then click Search. Browse the list of products displayed on the results page and click to go to the corresponding product detail page.

4. View details and select specifications: On the product detail page, carefully read and review relevant information including price, color, size, style, etc. If you have more than one specification to choose from, select the specification option that meets your needs.

5. Add to cart: After confirming that everything is correct, find the "Add to Cart" button on the page and click to add it. You can continue browsing for other items and repeat this step to add more items to your cart.

6. Settle the order: When all the required items have been added to the shopping cart, click the button displayed as "Go to Checkout", "Checkout" or "Pay" in the interface to enter the order checkout page.

7. Fill in the delivery address and payment method: Fill in the correct delivery address and contact information on the order settlement page, and choose the payment method that suits you (such as credit card, PayPal, remittance transfer, etc.) to pay.

8. Confirm the order and complete the payment: Check whether the order information is correct, click Submit order and complete the corresponding payment operation. Depending on the circumstances, you may need to enter a password or go through other security verification steps to ensure the security of the transaction.

9. Wait for shipment and receipt confirmation: Once the payment is successfully completed, the merchant will begin processing your order. You can check the status of your delivery through the tracking system provided by the marketplace and verify that the item meets your expectations once you receive it.

Please note that when providing personal information and making online payments, please ensure that the computer/phone/tablet device you use is safe and secure.

If you need to cancel or change your order, you can do so by following these steps:

1. Log in to the mall website: Open the mall website and log in with your account.

2. Find the Orders page: Find the list of orders or the Order History option in your personal account or on the My Account page.

3. Select the order you want to cancel or change: Browse your list of orders, find the order you want to cancel or change, and click to go to the order details page.

4. Cancel or change an order: On the order details page, look for the button, link, or option to cancel or change it. How this works may vary from store to store, but often offers options like "Cancellation", "Amendment", "Return/Refund", etc.

5. Submit a request and wait for processing: Follow the instructions on the website to complete the appropriate actions and submit the request. If the order is cancelled, there will usually be a confirmation pop-up or inquiry page to confirm that you really wish to cancel the transaction. If you want to change the product specifications, shipping address, etc., you may need to fill out the relevant form and submit it.

6. Pending processing and refund (if applicable): Once you have submitted your request, the merchant will process your request in accordance with its policies and processes. They may contact you to verify the details and, on a case-by-case basis, decide whether to accept the request and whether to offer a full refund, a partial refund, or another solution. Please note that in exceptional circumstances, such as during promotional periods, it may not be possible to cancel or modify items that have already been ordered and are ready to be shipped.

Each marketplace site has its own rules and policies on how to cancel and modify an order, so the steps may vary slightly. If you encounter a problem, we recommend that you check the relevant help documentation and contact customer support for accurate guidance.

To find your order’s shipping status:

You can check the status of your order in the Order Center.

What does shipping status mean? 

The shipping status on the purchase page lets you know where your order is in the shipping process. If the status is Not Shipped, the seller has not completed the order or has not updated the order on GSuniform.

Once the seller completes the order and is ready to ship, you will receive an email shipping notification from GSuniform. On your Buy page, your order may have one of the following statuses:

Different shipping statuses:

Shipped:  Means that the seller has fulfilled the order on GSuniform and is on its way. 
Pre-Shipping: The seller has added a tracking number which is waiting to be scanned at the shipping facility. 
In transit: The seller has shipped your order and is on its way to you.
Delivered: The package has been delivered and you can now comment on the order.
If the estimated delivery date has passed and your order still shows as unshipped, it's possible that the seller forgot to mark the order as complete or hasn't shipped it on Etsy. If you need clarification, go to the "Purchases" page and select "Order Help". 

If the seller uses a carrier that is directly supported by GSuniform and has added a tracking number, you will see a "Track Package" button next to your order on the "Purchases" page. Select Track Package to view detailed information about the status of your package.

You can also view the shipping information in the order's shipping notification email. Select "Track Package" in the email notification to check the status of your delivery.

If your seller uses a carrier that is not supported by GSuniform, but provides a tracking number for the order, you can find it by selecting "View receipt" next to the order on the "Purchases" page.

Some international or cross-border shipments will not show tracking information after the order leaves the country of origin. When the package arrives in the destination country, the tracking status should be updated.

My order doesn't have a tracking number
Not all shipping methods include tracking information. If the item's tracking number is not provided, please contact the seller for assistance. 

If your order does not arrive and your order is eligible, you will receive a full refund.

We recommend that you try to locate the package before starting the refund process:

See if someone else in your home or office has accepted the package.
If you're buying something that's not time-sensitive, try waiting a day. Sometimes the carrier takes some extra time to deliver the package.
Contact your local post office or shipping center to see if the package is there.